Everyone Has a Story: A Reflection on 2012 Listening Sessions

Sometimes we meet people whose expressions and face momentarily stop us in our tracks, but we ignore the quiet invitation in their eyes to empathetically listen to their story. In the nonprofit and philanthropic world, this can too often be the case. Our tireless push to meet endless need, pressing deadlines and other urgent tasks which enable us to serve can pull our attention away from giving the person in front of us our undivided attention. Unfortunately, many people who experience poverty every day face marginalization within the various systems they encounter. Not only can this make them feel “invisible” when their voices are missing or intentionally overlooked, the organization loses out on important insights that can strengthen the effectiveness of their work. A recent Stanford Social Innovation Review Spring 2013 article Listening to Those Who Matter Most, the Beneficiaries states, “The views and experiences of the people who benefit from social programs are often overlooked and underappreciated, even though they are an invaluable source of insight into a program’s effectiveness” (p. 41).

Since 2010, the Sisters of Charity Foundation of South Carolina has listened directly to the voices of individuals and families through Listening Sessions. Our Listening Sessions engage families experiencing poverty by listening directly to their stories in the supportive presence of community stakeholders that walk alongside them each day. Structured differently than a grantee site visit, Listening Sessions create a collective space to engage individuals served with the primary focus on their perspectives. In 2012, three Listening Sessions were strategically designed to uplift the stories of individuals served by current Foundation grantees. The first Listening Session held in April 2012 in partnership with Helping and Lending Outreach Support (HALOS) in Charleston provided an opportunity to listen to the stories of kinship caregivers who live each day as the Unsung Heroes in the lives of children they care for. The second Listening Session in collaboration with the Puentes Project/PASOS in Columbia gave us the opportunity to hear from the Puentes Community Ambassadors who are compassionately leading as Bridges of Light in their communities. The third Listening Session held jointly with GRACE Ministries in Georgetown brought us face-to-face with home-bound and chronically ill senior citizens whose lives are Touched by Grace by the volunteers that serve them.

We listened deeply and empathetically to these statewide issues at a local level through the perspectives of individuals served, applying Grantmakers for Effective Organization’s (GEO) Widespread Empathy definition of empathy to our work. GEO defines empathy as “the ability to reach outside ourselves and connect in a deeper way with other people – to understand their experiences, to get where they are coming from, to feel what they feel” (p. 4). What we heard surprised us; and at times even moved us to tears as we listened to their struggles, hopes, and fears. We walked away reminded that everyone has a story. When we stop to listen empathetically to the experiences of those we serve, their stories can illuminate and inform the ways grantmakers and nonprofit organizations strategically respond to the remaining unmet need.

Read the 2012 Listening Session Summary, Everyone Has a Story.

Written By: Stephanie Cooper-Lewter, Ph.D., Senior Research Director

Latino Immigrant Families in South Carolina

Although South Carolina is a relatively new settlement area for Latino immigrants compared to other regions of the country, the State has experienced unprecedented growth in the Latino population over the past few decades. The most recent U.S. Census data show from 2000 to 2010, the South Carolina Hispanic population increased 148%. Between 2008 and 2010 in South Carolina, 88% of Latino children were citizens by birth, 65% lived in immigrant families, and 33% lived in linguistically isolated households. The Foundation hosted several Listening Sessions, site visits and meetings to inform our understanding of the impact of this trend, listening directly to the experiences of foreign-born and native-born Latinos from across the State.

Research shows Latino immigrant families in South Carolina often face economic hardship, educational challenges, and difficulty in accessing health care. In 2010, the median annual personal earnings for Hispanics in South Carolina was $18,000. During 2008-2010, 40% of South Carolina’s Latino families experienced poverty at the 100% poverty level, and 70% experienced poverty at the 200% poverty level. Of the more than 725,000 students enrolled during the 2010-2011 school year across South Carolina’s K-12 public schools, 6% were Latino. Although education is one of the greatest predictors for moving above the poverty line, Latino students across the State lag behind their white peers educationally, mirroring national trends in the majority of other states. 46% of Latinos are without health insurance in South Carolina; and nearly one out of every four Latino children go without adequate health care.

Our Foundation is committed to sharing knowledge on a range of issues that families experiencing poverty in South Carolina face. Our recently released Research Brief, Latino Immigrant Families in South Carolina, explores the above demographic changes and highlights eight themes that emerged through our research conversations with Latinos. These themes include motivation to migrate, making the journey, acculturation processes, shifting family expectations, multi-status families, economic hardships, educational challenges and health concerns. Building upon cultural strengths, increased family support services are needed to improve outcomes of Latino families across the State. Strategies employed to foster family resilience and strengthen Latino families should be implemented in culturally responsive and appropriate ways.

Continuing in the tradition of the Sisters of Charity of St. Augustine, our Foundation remains invested in the future of South Carolina to ensure all families have the resources to live out of poverty. We apply our core values of compassion, courage, respect, justice and collaboration as we continue to work with our community partners to address multiple obstacles faced by Latino families across the state. We will continue to work towards solutions in partnership with the Latino community to reduce the barriers Latino families face in order to promote family economic well-being and improve the socioeconomic status of all South Carolina’s residents.

To read the Research Brief, Latino Immigrant Children in South Carolina, including citations for the above statistics, please go to: Sisters of Charity Foundation Research Brief

Written by: Stephanie Cooper-Lewter, Ph.D., Senior Director of Research

Things Aren't Always as They Appear; Dig Deeper to Make an Impact

One of the things I have learned over the past 16 years at the Sisters of Charity Foundation of South Carolina is that things are not always as they appear. Often times, we who work in the field of philanthropy are challenged with interpreting what others put before us. Whether it is a letter, face-to-face meeting, grant proposal or something else, it is incumbent upon us to sift through the language and get to the heart of the idea or concept.

A grant proposal, for example, that is polished and well written with every question answered perfectly and every thought well stated, is a good thing. Some grantmakers give the “presentation” of a proposal added value because it is so attractive. On the other hand, strong writing skills do not necessarily translate into the perfect idea or project that a funder should fund.

Several years ago a concept came to the Foundation in the form of a handwritten two-page letter. It was not written well and the presentation itself was poor. We looked beyond all of that and found an idea that had merit. It was an idea that was going to benefit the community. It was going to support young people and bring local churches together to work towards a common goal in an impoverished neighborhood. So we decided to take things a step further. We met face-to-face with the community leader and you could see and hear her passion. She had a plan to make the project work and a pathway to get there. She was simply unable to write it clearly on paper. Needless to say, we took a chance and funded the program. It was very successful and, over the years, changed the lives of many young people in that poor neighborhood.

We cannot get consumed in the glamour of a beautifully written letter or proposal because it may be nothing more than that, beautifully written. Funders have a responsibility to turn over rocks and look deeper to find the best organizations and people that will create positive community impact. Sometimes it is right in front of our faces and sometimes it is not.

We are implementing a new change at the Foundation in 2012 which addresses this very issue. We will be meeting face-to-face with finalists for our Strategic Grants so they have an opportunity to dialogue directly with the Foundation’s grants review team. This will give both the grantseekers and the Foundation the chance to interact and the grant reviewers can ask questions to help strengthen the Foundation’s understanding of the proposal.

There are thousands of great organizations doing good work as they serve the needs of others. I believe it is our responsibility to find ways to uncover the "heart" of a program and the “passion” of the people who champion the programs. Nicely written proposals are easy to read and appreciated. However, our goal—as a funder—is to always find those organizations and the people behind them that can truly have impact through their work and the potential for successful results, regardless of the writing.

Learn more about the Sisters of Charity Foundation of South Carolina’s 2012 Strategic Grants or attend the Grant Seekers Forum. The deadline to apply is March 6, 2012.


Tom Keith is the president of the Sisters of Charity Foundation of South Carolina

Sticking to the Fundamentals While Becoming More Than Just a Grantmaker

This is a follow up from the Foundation’s January 19 post, The Beginning.

Celebrating 15 Years in Philanthropy
1996-2011

As the Sisters of Charity Foundation of South Carolina progressed from its early phase, the Foundation began to develop its own identity. We certainly used our early grantmaking decisions as an incubator for future decision making and direction. We learned from the grants we made and tweaked our process many different times. Our fundamental focus of working to alleviate poverty in South Carolina has never changed but how we approach it has.

We have gone from 100% of our dollars going to grantmaking to a combination of grantmaking, public policy work, communications, capacitybuilding and research and evaluation efforts. It is the Foundation’s belief that the more comprehensive and diversified the work becomes, the greater impact we can have on poverty. Grant dollars are important but they are not and should not be the only plan of action. There are just not enough grant dollars to go around. With this knowledge, the Foundation has invested in a host of programs, initiatives and partnerships that have created a philanthropic platform that transcends our dollars and allows us to create change in multiple ways.

Below are five key factors that were taken from the Foundation’s early grantmaking to the current, more-established organization:

• Have an engaged and dedicated board that embraces the mission and helps you strategically evolve as an organization. The Foundation’s board (even as the faces change) has always been completely immersed in the Foundation’s work and committed to the goals and principles. 
• Have a capable staff that can see the big picture and use their skills and ability to affect the overall mission. The Foundation’s staff is built on integrity, ability, mission effectiveness and teamwork. 
• Be willing to change direction as needed. A plan that is not working is not good for anyone. So, at times, the Foundation has changed course and improved its work. 
• Plan your work and implement it with the end in mind. Know where you want to go. The Foundation board and staff have truly grasped the idea of collective thinking and determining what kind of organization the Foundation becomes given multiple variables, including declining assets and a huge demand for Foundation resources. 
• Have an open door policy. Be willing to talk to people about their ideas and plans. Be willing to meet everyone as if they are a potential partner or friend. Sometimes it is not a good fit but many times it is. If the Foundation had been “hands off” with its approach to philanthropy, there would have been many missed opportunities.

This Sisters of Charity Foundation strives to change lives and communities each and every day. We do it with conviction and we do it with compassion and respect for others. We make mistakes like everyone else but I like to believe that we learn from our mistakes and grow from our experiences. That is what makes a good grantmaking organization.

Tom Keith is the president of the Sisters of Charity Foundation of South Carolina

The True Reality of Grantmaking Today

Today’s demand for philanthropic dollars is chaotic.  The need for resources is overwhelming and it is affecting both large and small nonprofits. Many non-profits believe that foundations such as the Sisters of Charity Foundation of South Carolina are going to be the “quick fix” to their current financial challenges. Unfortunately, it does not work that way.

Most foundations move very deliberately and purposefully. They don’t make quick decisions nor do they “knee jerk” to crisis needs. The one common denominator is that foundations do have dollars to spend and nonprofits need dollars to spend. Other than that, every foundation has a different set of giving principles, goals and desired outcomes. Often times, an organization will apply for and expect funding from a foundation simply because the organization has a similar mission to the foundation’s mission. But more and more, foundations are looking “inward” at what they want to accomplish, than looking “outward” at what others want or need to accomplish.

In other words, foundations are becoming more intentional about their grant giving. Foundations have their own set of indicators that determine whether or not they are successful or meeting their own mission. Sometimes it aligns with a nonprofit and sometimes it doesn’t. For example, the Sisters of Charity Foundation of South Carolina has limited resources which force us to make extremely difficult decisions about how and where the Foundation does its social investing. It is just the way it is. Equipping families with the resources to live out of poverty is ambitious and a very difficult hill for us to climb. It is our goal to have the greatest impact on reducing poverty, mostly through addressing causes rather than consequences. That is not to say that we don’t invest in consequences but it is not our priority. We are going to dig deeper and invest more strategically to influence change that defines who we are and the goals and outcomes we, as a funder, must achieve.
 

This may require fewer grants to fewer organizations but the organizations that are funded will clearly align with our mission, focus, desired outcomes and key indicators. We will be looking for more defined partners to help us meet our goals. It is the only way we can be truly effective and measure the changes we are able to affect in poor communities and neighborhoods. Some funds will continue to be directed towards meeting basic needs. A lot of individuals and families are struggling and we cannot, in good conscience, ignore that. However, true change in the lives of those living in generational poverty will require more of our attention and resources as we move “further upstream” to find the answers and create greater impact.

Our hope is that future consequences of poverty will be less severe because needed prevention, intervention, learning, skill building and life style changes have occurred on the front end.  There is no doubt that many nonprofit organizations are trying to do good work in communities across South Carolina. Unfortunately, we can only choose a few and align with them to further our goals and mission of lifting families out of poverty.

Tom Keith is the president of the Sisters of Charity Foundation of South Carolina

The Beginning

 Celebrating 15 Years in Philanthropy
1996-2011

My, how time flies. It was the spring of 1996. Providence Hospital had entered into a joint venture with a Nashville, Tennessee, hospital system and the assets from that transaction were forming a new entity.  The organization, a grantmaking foundation, was named the Sisters of Charity Foundation of South Carolina. As I reflect back on the beginning, I can think of one word to best describe the situation: overwhelming. Overnight, the Sisters of Charity Foundation of South Carolina became the second largest grantmaking foundation in South Carolina with assets of $85 million. Our mission was to address the root causes of poverty, but we knew very little beyond the mission. There was much to learn and much to be done. A staff and board, grantmaking processes and procedures, a grantmaking plan, a budget along with an investment policy and a wide array of other things to be accomplished in a short period of time.

Our first board chair in 1996 was Carroll Heyward. He said, “Let’s roll up our sleeves and get started.” And we did. The Sisters of Charity of St. Augustine grounded us in mission first. Everything should be tied to the mission. We began to learn from other grantmakers across the state and the country. We met with the Kansas Health Foundation CEO Marnie Vliet and staff, and we met with Karen Wolk Feinstein from the Jewish Healthcare Foundation in Pittsburgh. We consulted with experts in the field like Drew Altman, Dennis Beatrice, the late Joe Brietenicher, Grantmakers in Health CEO Catherine McDermott and countless others.

On the state level we assembled a team of individuals with a passion for helping those living in poverty. I remember the team committed many hours towards helping us frame a strategic direction. Some of the members included: Marilyn Edelhoch; Bud Ferillo; Larry Fernandez; Catherine Fleming Bruce; Barron Holmes, Ph.D.; Leon Love; Barbara Morrison Rodriguez, Ph.D.; Jim Solomon; Kathy Wilson, Ph.D.; and a few more. Out of these meetings came a vision for impactful and strategic and proactive grants. We still use the seven dimensions of poverty that came from this statewide consortium of experts more than 15 years ago. The seven are: 1. Health, 2. Education, 3. Life Skills, 4. Economics, 5. Culture, Values and Attitudes, 6. Family Structure and 7. Community Structure.

A lot has happened in 15 years and much of this happened because of the people mentioned above and the many others that are not mentioned who also played a valuable role. I want to recognize the Sisters of Charity of Health System for their support at the beginning and, in particular, Sister Mary Ann Andrews and Sue Krey, along with Sister Judith Ann Karam, for providing many learning opportunities and significant support to the Foundation. I would be remiss if I did not mention our dedicated staff in 1996 which included Sister Mary Jacob, Pat Littlejohn and Georgia Roberts. So, in 2011 we will celebrate the 15-year anniversary of the Sisters of Charity Foundation of South Carolina. It is now a large book with many chapters. And like any good book, it starts with a good first chapter.





Tom Keith is the president of the Sisters of Charity Foundation of South Carolina