Monday, March 23, 2009

What is the profile of today's leader?

The discussion around leadership and what it takes to be a good leader occurs every single day. What are the qualities and expectations of today’s leaders verse those in the past?

First, we must recognize that we live in a very different world today. There are many challenges facing today’s leaders that were not “in play” even five years ago. Jobs are being outsourced, technology and information are instantly accessible and competition is no longer “down the street,” but it is worldwide.


So, leaders today in both the nonprofit and for profit sector have to deal with a lot of variables. For example, raising money or making revenue on the Internet has become a fascinating phenomenon. Leaders have to be much more sophisticated and technologically savvy individuals.


However, leaders today do not have to be a lot different in other ways. There are certain core qualities that are needed to be a successful leader no matter where you are leading and what decade you are leading in.


Here are my top ten core qualities of a leader of an organization:


1. Leaders must build trust with their staff and board or they will never be able to lead at the maximum level.


2. Leaders must be extraordinary communicators. They must communicate effectively with individuals, internal and external stakeholders.

3. Leaders should be humble leaders and, as my grandmother would say, never get “too big for their britches.” Lead by example and knowledge and not by using a heavy hand. Always be fair and sensitive to others.

4. A leader does not spend his or her time being consumed with managing processes and systems. That is management. A leader sees the big picture and provides the strategic thinking needed to take the organization to a different level.

5. Leadership is a combination of ever changing and moving parts. A leader must be flexible, adaptable and accepting of change.

6. A good leader does not have all the answers. There are a lot of great ideas and bright minds that can give great advice and make useful suggestions.

7. A good leader must be willing to get down in the trenches and understand the organization from the ground up. There should be no job too big or too small for a good leader.

8. A good leader should be consistent in their demeanor, attitude and style.

9. A good leader needs to be a good listener. We all grow from listening and learning, no matter who is talking.

10. The leader must always be unselfish and put the mission first. It should never be about the individual leader but that leader is a conduit to success within the overall organization.



Tom Keith is the president of the Sisters of Charity Foundation of South Carolina.

Thursday, March 5, 2009

Wisdom

As I think about the “doom and gloom” that faces all of us today, I ask myself “what went wrong?” We find ourselves in such a complicated mess that I think the answer to this question is unachievable, at least, in a single response.

To me, it is a combination of many things that has put this nation, our economy and our future at risk. Furthermore, there is an overarching theme that can apply to the problems that have occurred.

“We have lost our moral compass and our wisdom.” We have become a self-centered, greedy and “instant gratification” society and we are now paying the price for it. It starts in our families and transcends into our schools, businesses, government and financial markets. Moreover, I don’t think we as a society, both individually and collectively, are a bit happier today because of our narcissism. I think we are more frustrated and less satisfied. I think we have created a society full of segregated egos and self-indulgence that overshadows the good things people do in society, and there are many people doing good things. And though there are plenty of these wonderful altruistic people in the world, it seems they are in the minority today.

So what is our moral compass? It is the God given wisdom and virtues that each of us possess in our hearts, minds and souls. It is starting every single day not thinking about what I am going to do for myself but what difference can I make in the world in which I live. Can it be that simple? Well, if we all get up tomorrow and our goal is to be honest, unselfish, virtuous, collaborative and sensitive, would it be different than how we viewed our day today? I say “yes.”


I also think if we were a society of people and not things we would be better off. We have become a people of computers, Blackberry’s, cell phones, video games, I-Pods, Tom-Toms, laptops, etc., and I don’t think it has made us any wiser or more moral. I wish we were more about talking face-to-face with people and making more of an effort to simply listen and interact with others “live and in person.” We are a smarter and more sophisticated society today with access to information instantly, but are we wiser? I am not sure that we are.

We must prioritize our lives and make it important to spend quality time with our families, help our neighbors and fellow citizens and do the right thing for others--even if it means personal sacrifice. I believe it is the only real way we will truly recover from the mess we are in. We must be willing to sacrifice and get away from our self-serving greedy attitudes. If we don’t, I truly believe we can expect, and maybe deserve, more doom and gloom in the future.

It is the wisdom and sensibility that exists in each of us that can guide us through these difficult times and make all of our lives more meaningful and, yes, happier.


Tom Keith is the president of the Sisters of Charity Foundation of South Carolina.